Returns and Exchanges
We hope you are happy with our products. If this is not the case or you may have ordered the wrong product, you can return it or exchange it for another product. Follow the step-by-step plan below to return your order as easily as possible.
14 days right of withdrawal:
If you are not satisfied with the purchased product, you can return it to us within 14 days. Only products that are complete and undamaged, do not contain any traces of use and are in the original packaging may be returned.
Step-by-step plan for returning or exchanging
an item If you want to return or exchange an item, we ask you to follow the step-by-step plan below:
Processing and cost
After receiving the return it within a few days is considered, we bring you email updates about the status of the returned products. When the products as described above have been received, the purchase amount including already paid shipping costs will be refunded within a few days.
The shipping costs for the return are for your own account and are not reimbursed by Xebex Fitness.
Exceptions in returns or exchanges
There are a number of products that cannot be returned and / or exchanged. These are:
- Products that cannot be exchanged for hygienic reasons.
- Products which have already been installed.
14 days right of withdrawal:
If you are not satisfied with the purchased product, you can return it to us within 14 days. Only products that are complete and undamaged, do not contain any traces of use and are in the original packaging may be returned.
Step-by-step plan for returning or exchanging
an item If you want to return or exchange an item, we ask you to follow the step-by-step plan below:
- Complete the return form completely
- Return the products to our warehouse together with the fully completed form.
GymCreators BV
attn return
Parlevinkerweg 44
5928 NV Venlo
The Netherlands
Processing and cost
After receiving the return it within a few days is considered, we bring you email updates about the status of the returned products. When the products as described above have been received, the purchase amount including already paid shipping costs will be refunded within a few days.
The shipping costs for the return are for your own account and are not reimbursed by Xebex Fitness.
Exceptions in returns or exchanges
There are a number of products that cannot be returned and / or exchanged. These are:
- Products that cannot be exchanged for hygienic reasons.
- Products which have already been installed.